Client Portal
A self-service portal that residents actually love to use.
Report Issue
Residents report maintenance concerns directly through the Dominium portal. Each issue is instantly logged, assigned to the right administrator or supplier, and tracked in real time — with status updates pushed back to the resident throughout the entire process.
- One-click issue submission from the resident portal
- QR code scanning for contactless reporting — no login required
- Photo and description upload per report
- Instant notifications to administrators and block managers
- Real-time status tracking: New → Requested → In Progress → Finished or Denied
- Supplier assignment tracked within the report
- Email notifications to all relevant parties at each stage
- Full resolution history per reported issue
See Live Bank Balance
Residents see their block's live account balance, full payment history, outstanding contributions, and downloadable receipts in real time. Complete financial transparency eliminates disputes, reduces admin queries, and gives residents confidence in how their funds are managed.
- Real-time account balance display per block
- Full payment history with timestamps
- Outstanding contribution fee visibility
- Downloadable receipts for every transaction
- Opening and closing balance views
- Budget allocation transparency
- Statement download for personal records
Pay Contribution Fee
Residents pay contribution fees securely and directly from the Dominium portal — from any device, at any time. Automatic invoice generation, instant reconciliation on payment, and immediate digital receipts. Fully paperless, fully tracked.
- Secure in-portal payment processing
- Payments accepted from any device, anywhere
- Automatic account reconciliation on payment
- Automatic invoice generation per fee cycle
- Instant payment confirmation receipts
- Full payment audit trail per resident
- Overdue notifications sent automatically
Receive Push Notifications Via Mobile App
The Dominium mobile app for iOS and Android gives residents full portal access in their pocket. Instant push notifications deliver personalised alerts for maintenance updates, fee reminders, AGM notices, and community announcements — keeping every resident informed in real time.
- Native iOS and Android app
- Instant push notifications to resident devices
- Issue reporting and status tracking on the go
- View balance and pay contribution fees from the app
- Block-specific or community-wide alerts
- AGM date and agenda notifications
- Customisable notification preferences per resident
Communication
Residents access a shared document library and community forums all from their personal portal. AGM minutes, inspection reports, maintenance logs, and building notices — organised, accessible, and always up to date.
- Shared document library per building
- AGM minutes and community notices accessible to residents
- Maintenance logs and inspection reports on demand
- Community forums for resident discussions
- Administrator announcements pinned in the portal
- File download from any device including mobile
- Role-based access — residents see what is relevant to them
See the Portal Your Residents Will Love
Book a demo to see the client portal in action.
Book a Free Demo